Lenses that have been lost in the mailing process may be evaluated for a replacement lens following review by our shipping department. Requests for review must be submitted through our online form. All lost lens requests must be approved through our online form and reordered by our support team.
BostonSight, 464 Hillside Avenue, Suite 205, Needham, MA 02494
Phone: 888-SCLERAL (888-725-3725)
Design and order lenses, track shipments, print prescriptions, and more with our intuitive web-based software platform.
It’s easy to participate. We manage the process for you! We provide a baseline survey with the initial lens shipment along with a postage paid return envelope. When your patient completes the survey, you receive an individual patient MyFitReport™ and your patient receives a complimentary scleral lens emergency kit.
For every 12 patients fit with BostonSight SCLERAL, your practice receives a voucher for a free fitting for one patient in need. FitAssist vouchers expire 24 months from issue date.