Beyond the Fit™
BostonSight, 464 Hillside Avenue, Suite 205, Needham, MA 02494
Phone: 888-SCLERAL (888-725-3725)
FitConnect® is an online ordering and management platform to register patients, order lenses, add customizations, print prescriptions, track orders and manage invoices. It’s available 24/7 so you can access it when it works best for you.
Simple Dashboard
FitConnect is set up to give you a quick overview as soon as you log in to your HIPAA-compliant account. Start a new order, register a new patient, review pending orders, see outstanding invoices, and track available FitAssist® Vouchers, all from one screen.
Make Modifications in Real Time
Practice Staff Love FitConnect
- “Ability to track lenses when patients call asking about lens status. When comparing to other vendors online systems, FitConnect is very user friendly.”
- “Seeing if a lens is in process, completed, or has been shipped is essential to communication with our patients. It is also nice to see the order type from the dashboard.”
- “The tracking number is available not only under the patient’s profile, but also from the dashboard for a quick view. This helps the coordinators verify that the lens was ordered by the provider.”
- “Being able to see an organized list of all the patients in a fitting period with their fit expirations listed. This has become a great tool when trying to determine how many fits one of our optometrists has going at once.”
- “You can see the fit expiration from the patient’s profile when clicking on the last order number. Our patients will call and ask when their fits expire, and we can tell them a definitive day.”
- “Being able to look up invoices within FitConnect. Although the invoices get emailed to me, it is much easier to look up any past invoices through FitConnect.”
- “Order numbers! Patients will confuse their lenses. I have them send me a picture with the serial number on the lens, and we troubleshoot without having the patient come in.”
Dr. Stephanie Pisano,
OD, FSLS, FAAO
The FitConnect platform is very easy for our staff and myself to use. I love how easy it is to adjust the fit and see the changes in FitConnect. Tracking orders and parameter changes is very convenient!
